PRIVACY & COOKIE POLICY

STRONGER PRIVACY & COOKIE POLICY

 

Stronger Ltd, (“We”, “Stronger”, “Us”) is a company registered in England and Wales under company registration number 10773820, whose registered office address is 383 Durnsford road, Wimbledon, London, SW19 8EF.

 

The term “you” refers to the users or viewers of our website.

 

For the purposes of the Data Protection Act 2018 and the General Data Protection Regulations, We shall be the Data Controller and are responsible for your personal data for any use of this website or if you purchase products from us.

 

Purpose of this Policy

This Policy gives you information on how Stronger collects and processes your personal when you use our website or purchase our products.

 

If you continue to browse and use this website you are agreeing to comply with and be bound by the following privacy policy and our terms of use. If you disagree with any part of this privacy policy or our terms of use you must not use our website.

 

Information we collect about you

Personal data means any information that can be used to directly or indirectly identify a specific individual.

 

We may collect personal data from a variety of sources. This includes:

  1. Personal data you give us directly, by filling forms and corresponding with us,
  2. Personal data we collect automatically, this is technical data about your equipment and browsing patterns, and
  3. Personal data we collect from other sources, such as third party websites, analytics services and search engine optimisations.

 

We may collect, store, use or transfer the following data about you:

  1. Identity information: including name, title, marital status, date of birth, gender, username and password.
  2. Contact information: including billing and delivery addresses, email address and telephone numbers.
  3. Financial and Transaction data: including bank account, payment card details, payments for products purchased from us.
  4. Technical data: including your IP address, login data,  browser type, time zone settings and locations, plugins, usage data.
  5. Marketing and Communications Information: including your preferences in receiving marketing from us, our third parties, and your communications preferences.

 In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

You do not have to provide us with personal data. However where we need certain personal data by law or under the terms of a contract we have with you, and you fail to provide the data when requested, we may not be able to perform the contract we have or are trying to enter into with you (to buy products). In this case we may have to cancel a product you have with us or are purchasing but we will notify you if this is the case at that time.

How we use your personal information

We will only use your personal data when the law allows us to:

  1. Where we need to perform a contract with you.
  2. Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
  3. Where we need to comply with a legal obligation.
  4. Where you have given us consent to do so.

 

We will use personal data held about you in the following ways:

  1. To register you as a new customer.
  2. To process and delivery your order.
  3. To manage our relationship with you.
  4. To administer and protect our business and this website.
  5. To provide you with information, products or services that you request from us or that we feel may be of interest to you.
  6. To carry out obligations arising from any contracts entered into by you and us.
  7. To deliver relevant website content and advertisements to you.
  8. To notify you of changes to our website, products or services.
  9. To use data analytics to improve our website, products or services, marketing, customer relationships and experiences.

 

Sharing your personal data

We may use third parties to assist with our customer relationships, analytics, or to provide the products to you. We may pass on your personal data to these third parties, some of whom may be based outside of the EEA, on the strict condition that they agree to handle your information in line with this notice.

 

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. 

 

You will receive marketing communications from us if you have requested information from us or purchased products or services from us and you have not opted out of receiving that marketing.

 

Retention period

We will process different forms of personal data for as long as is necessary and proportionate for the purpose for which it has been supplied and will store your personal data for the shortest amount of time possible, taking into account legal and service requirements. For more details on the retention period for a particular type of data please email use at hello@strongerwellness.com

 

How do we protect your personal data

It is our duty to protect all personal data gathered and in order to do this we have put in place internal procedures and handle the data with the greatest level of care and expertise available to us.

 

Your Rights

At any point whilst we are in possession of your personal information, you have the following rights:

 

  1. Rights to be informed – you have the right to know what information we hold and for what purpose we are holding it.
  2. Right of access – you have the right to be provided with copies of your personal information that we are processing. You can do this by sending a “subject access request” to us at hello@strongerstudios.com
  3. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  4. Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. Our ability to comply with this request is subject to exceptions in accordance with Data Protection laws.
  5. Right to restrict processing – where certain conditions apply, you have a right to request we stop processing your personal information in that way.
  6. Right of portability – you have a right for the information we hold about you to be transferred to another organisation.
  7. Right to object – you have the right to object to certain types of processing where we require your consent and you withdraw this consent, such as direct marketing. Please note that if we rely on another legal basis to process your personal information aside from consent then we may do so even if you have withdrawn your consent.
  8. Right to object to automated processing including profiling – you have the right to object if we use automated decision making or profiling.

 

No fee usually required

You will not have to pay a fee to access your personal data (or exercise any of the other rights listed above). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or we may refuse to comply in these circumstances.

 

We aim to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

Contact Us

If you have any questions regarding your personal information, how we may use it or queries relating to this Policy please contact us at hello@strongerwellness.com.

 

If you have concerns

If you are unhappy with how we have handled your data please contact us at hello@strongerwellness.com.

 

However, if you still feel that you data is not being handled appropriately you have the right to lodge a complaint with the Information Commissioner’s Office.

 

You can contact them by calling 0303 123 1113 or online at www.ico.org.uk/concerns.

 

Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes we may make to our Policy in the future which are substantial will be notified and made available to you. Your continued use of our website and services shall be deemed acceptance of the varied Policy.

 

Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

 

We use the following cookies:

 

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.